faqAsĀ  many of our potential clients, you may ask yourself some common questions about the quality of our work so we took the time to answer those questions on this page. Please read below and if you still have some concerns or other questions not mentioned on this page, feel free to contact us by phone or through the “contact us” page.

Do you provide all supplies and equipment?

Clutter Fix provides all and only eco-friendly cleaning supplies and equipment as well as any personal protective equipment that is needed by our employees when cleaning your facility

Who will be responsible for the keys to our building?

Clutter Fix requires that a supervising employee sign a form showing who is removing the key from our safe and when, and upon return they have to sign the key back in. Other than the days of your service your key will remain in the safe. If at any time you cancel your services, Clutter Fix will return your key and ask that you sign a key return form

What if something is broken?

If an employee accidentally breaks something they are required to leave a note and to notify their supervisor before leaving the building. The supervisor will notify office staff the next morning (Monday morning if it is a Friday). Our office staff will be in contact with you that morning to discuss replacing the item that was broken.

Are you insured and bonded?

We have all the required insurances and are bonded

How many employees will be cleaning my home or building?
This will vary depending on the size of the space. Our crews usually consist of 2 to 3 employees.

What happens if something is not cleaned to our satisfaction?
Please call our office within 24 hours at 405-227-9697 if there are any problems. Either a supervisor or Kanndra Taylor will visit to evaluate the situation and send a crew to correct the issue.

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